Terms and Conditions

Welcome to Basix Nutrition. By accessing or using our website at https://basixnutrition.co.uk/, you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully before using our website or purchasing any products.

1. About Us

Basix Nutrition is a sports nutrition and wellness brand offering supplements, performance products, and health-related goods through our online store.

Throughout these Terms, “we”, “our”, and “us” refer to Basix Nutrition, and “you” refers to the customer or website user.

2. Website Use

By using this website, you confirm that:

• You are at least 18 years old or using the website under parental supervision.
• The information you provide is accurate and complete.
• You will not misuse the website, attempt unauthorized access, or interfere with its operation.

We reserve the right to refuse service, terminate accounts, or cancel orders if misuse or suspicious activity is detected.

3. Product Information

We aim to ensure all product descriptions, images, pricing, and ingredient information are accurate and up to date. However:

• Product packaging may occasionally vary from website images.
• Information on this website should not replace professional medical advice.
• Results from supplements may vary between individuals.

Always read labels and consult a healthcare professional before using supplements, especially if you are pregnant, nursing, taking medication, or have a medical condition.

4. Orders & Payments

All orders placed through our website are subject to acceptance and availability.

We reserve the right to:

• Refuse or cancel any order
• Limit quantities purchased
• Correct pricing or product errors

Payments must be completed at checkout using approved payment methods available on the website.

5. Shipping & Delivery

We aim to dispatch orders promptly; however, delivery times are estimates and may vary due to courier delays, customs, or peak periods.

Basix Nutrition is not responsible for delays caused by third-party shipping providers.

Customers are responsible for ensuring shipping information is correct before placing an order.

6. Returns & Refunds

If you are not satisfied with your order, you may request a return according to our Return Policy.

To qualify for a return:

• Products must be unopened and unused
• Return requests should be made within the stated return period
• Items must be returned in original packaging

Refunds will be processed after returned items are inspected and approved.

7. Intellectual Property

All website content including:

• Logos
• Branding
• Product images
• Graphics
• Text
• Website design

is the property of Basix Nutrition and may not be copied, reproduced, or used without written permission.

8. Health Disclaimer

The products sold on this website are not intended to diagnose, treat, cure, or prevent any disease.

Information provided on the website is for educational and informational purposes only.

You should consult a qualified healthcare professional before beginning any supplement or nutrition program.

9. Limitation of Liability

Basix Nutrition shall not be liable for any indirect, incidental, or consequential damages arising from:

• Use of the website
• Product misuse
• Delayed deliveries
• Website interruptions
• Errors or inaccuracies

Your use of the website and products is at your own risk.

10. Privacy

Your use of this website is also governed by our Privacy Policy, which explains how we collect and use personal information.

11. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the content, policies, or practices of external websites.

12. Changes to Terms

We reserve the right to update or modify these Terms and Conditions at any time without prior notice.

Continued use of the website after changes are posted constitutes acceptance of the revised Terms.

13. Contact Information

If you have any questions regarding these Terms and Conditions, please contact us through the contact information available on our website.

Basix Nutrition

Fuel Your Performance. Support Your Goals.