Privacy Policy

Basix Nutrition values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit https://basixnutrition.co.uk/ or purchase products from our store’s.

By using our website, you agree to the practices described in this policy.

1. Information We Collect

We may collect the following types of personal information:

Personal Information

• Full name
• Email address
• Phone number
• Billing and shipping address
• Payment details (processed securely by third-party payment providers)

Order Information

• Products purchased
• Transaction details
• Delivery preferences

Technical Information

• IP address
• Browser type
• Device information
• Website activity and analytics data
• Cookies and tracking technologies

2. How We Use Your Information

We use your information to:

• Process and deliver orders
• Provide customer support
• Improve website performance and user experience
• Send order confirmations and shipping updates
• Respond to inquiries and requests
• Prevent fraud and unauthorized activity
• Send promotional emails and marketing communications (only if you opt in)

3. Cookies & Tracking Technologies

Our website uses cookies and similar technologies to enhance your browsing experience and analyze website traffic.

Cookies may help us:

• Remember your preferences
• Improve website functionality
• Measure marketing performance
• Personalize content and advertisements

You can disable cookies through your browser settings at any time.

4. Sharing Your Information

We do not sell or rent your personal information.

We may share information with trusted third parties only when necessary, including:

• Payment processors
• Shipping and delivery providers
• Website hosting and analytics services
• Marketing and email platforms

These third parties are required to handle your data securely and only for approved purposes.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, misuse, or disclosure.

While we work to protect your data, no online system can guarantee complete security.

6. Your Rights

Depending on your location and applicable laws, you may have the right to:

• Access your personal information
• Correct inaccurate information
• Request deletion of your data
• Withdraw marketing consent
• Request a copy of stored information

To exercise these rights, please contact us through our website.

7. Marketing Communications

If you subscribe to our newsletter or marketing updates, you may receive promotional emails from Basix Nutrition.

You can unsubscribe at any time by clicking the unsubscribe link in any email.

8. Third-Party Services

Our website may contain links or integrations with third-party platforms such as payment gateways, social media platforms, or analytics services.

We are not responsible for the privacy practices of external websites or services.

9. Children’s Privacy

Basix Nutrition does not knowingly collect personal information from individuals under the age of 13.

If we become aware that such information has been collected, we will take appropriate steps to remove it.

10. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in legal requirements or business operations.

Any updates will be posted on this page with the revised date.

11. Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact us through the contact page on our website.

Basix Nutrition

Committed to protecting your privacy and delivering a secure shopping experience.